Putting users at the centre of the design process is essential when creating solutions that truly meet their needs. Whether you’re designing a product, service, system, or policy, understanding your users is key to delivering effective solutions. This course explores the principles of human-centred design, introducing the most effective ways to develop solutions that meet user needs. Designing effective solutions depends upon understanding the needs of a specific audience and using these insights to generate innovative solutions.
This course combines theory and practice to explore the core principles and methodology behind human-centred design. Through a combination of theoretical and practical learning, participants will explore the five stages of design thinking in depth. Participants will leave with the knowledge to better understand their audience needs, create user-focused solutions, and evaluate the effectiveness of proposed solutions.
The need for human-centred design extends beyond traditional design industries. This course highlights how using these design thinking and methodologies can transform solutions across multiple sectors. Learners will leave with the knowledge and confidence to apply these methods to their own industry, creating solutions that are effective and align with user needs.